TASKPHONE

Contact center specialized in telemarketing

Taskphone develops telephone-marketing campaigns focused on the sale of products and services, customer loyalty and attention to their marketing campaigns.

TELEPHONIC MARKETING

What do we do

Acquisition and loyalty

  • Search for potential clients
  • Customer retention and activation
  • Improved customer experience
  • Building relationships with the consumer
  • Personalized actions and strategies to hook and keep the consumer

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Telephonic sales

  • Attracting new prospects to convert them into customers
  • Campaign Development
  • Action plan and analysis of actions

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Database Management

  • Enrichment and Qualification: keeping data current, complete and useful
  • Optimization: unify and structure information for effective management and without duplication in contacts

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Management of non-payments

  • Calls for the management of non-payments and the return of direct debits
  • Follow-up of returns and non-payments

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Customer Support

  • General information
  • Technical support
  • Call forwarding and overflow
  • Order taking
  • Claims service

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Telephone surveys

  • Satisfaction surveys, recommendation and NPS surveys
  • market prospecting
  • Design of questionnaires and delivery of results

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How do we do it

Broadcast calls

We support customer sales with telephone-marketing campaigns using experienced and well-trained teams that are highly effective in their performance.

Receiving Calls

We answer calls from our customers to provide information, such as technical support, order taking, etc.

THE WELFARE OF THE TELEPHONE AGENTS IS ESSENTIAL TO THE SUCCESS OF THE CAMPAIGNS; THAT IS WHY OUR MAIN CHALLENGE IS TO KEEP THE TEAM MOTIVATED THROUGH INNOVATIVE DYNAMICS AND A GOOD WORK ENVIRONMENT

Why hire our telephone marketing service?

Because we put at your disposal qualified teams in sufficient numbers to market products and services in different markets or segments, without the need to increase your fixed staff structure.

Not only providers

We like to identify ourselves as strategic partners of our clients and create long-term business relationships.

We have great predictive capacity

We use predictive systems linked to artificial intelligence in the consulting and studies area to discover behavior patterns and anticipate future reactions from the client.

We build relationships

We are aware of the importance of the relationship with users and the relevance it has for the reputation of the client company. For this reason, the focus is on the quality of care and the pampering of the user. For this reason, the focus is on the quality of care and the pampering of the user.

Success stories

Competitiveness study

Acquisition market in Puerto Rico

Tourism Plan of Chocó Norte

Workplace climate studies

Do you need telephone support to make your campaigns effective?